Contact Us

Have a question about your order, shipping, or just want to vibe with us? Drop us a line! The customer experience team at LUCY BELLES is always ready to clear the clouds.

✉️ DIGITAL CHATROOM

For all order updates, tracking assistance, or style questions, our inbox is wide open:

• Email Support: contact@lucybelles.com

• Speed: We usually reply within 24–48 business hours 🕰️ (minus weekends & holidays).

⚡ Pro-Tip: If you're emailing about an existing order, throw your Order Number into the subject line so we can skip the small talk and fix it faster!

⚠️ THE "DO NOT MAIL" ZONE

⛔ NO RETURNS ACCEPTED AT OUR REGISTERED OFFICE

Keep it safe! Our administrative office address in Texas (4498 Cervinia Dr, Round Rock) is strictly for corporate paperwork and digital operations. We do not store inventory or handle physical packages here.

• Please DO NOT ship returns, exchanges, or surprise boxes to this address. Packages sent here are automatically rejected by the building, meaning they will get lost and your refund will be stuck in limbo 🛸.

• Want to return something? Just email us at contact@lucybelles.com first. We’ll shoot over the exact, designated warehouse address and the easy step-by-step guide to get it sorted.