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Welcome to LUCY BELLES. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing or using this website, you agree to comply with these Terms. If you do not agree with these Terms, please discontinue using our website.

01 / ELIGIBILITY

By using this website, you represent and warrant that:

You are at least 18 years of age or have explicit permission from a parent or legal guardian.
The information you provide during checkout or account creation is accurate and complete.
You will use this website solely for lawful purposes.
You will not engage in any activity that interferes with the operation or security of this website.

⚖️ Reservation of Rights: LUCY BELLES reserves the right to refuse service, cancel orders, or suspend user accounts at our sole discretion when necessary.

02 / PRODUCTS & AVAILABILITY

We strive to ensure that all product descriptions, photographs, pricing, and other information displayed on our website are as accurate as possible.

However, please note the following variables:

Color Display: Product colors may vary slightly due to different monitor settings and studio lighting.
Sizing Variations: Measurements may vary slightly because of manual measurement processes.
Stock Updates: Inventory availability is dynamic and may change without prior notice.

We reserve the right to modify, discontinue, or limit the sales of any product or service at any time.

03 / PRICING & PAYMENT

Currency: All prices displayed on our website are in United States Dollars (USD).
Processing: Payment must be successfully authorized and completed before your order enters our fulfillment process.

We reserve the right to:

Correct any pricing errors or typographical inaccuracies.
Refuse, hold, or cancel orders suspected of fraudulent activity.
Cancel orders resulting from system anomalies, inventory errors, or technical glitches.

If payment has already been received for an order that we cancel, a full refund will be automatically issued back to your original payment method.

04 / ORDER ACCEPTANCE

Submitting an order and receiving an order confirmation email does not guarantee final acceptance. We reserve the right to refuse or cancel any order at any stage due to:

Product unavailability or sudden stockouts.
Payment authorization failures or security flags.
Pricing, description, or inventory discrepancies.
Suspected fraudulent, unauthorized, or illegal transactions.
Shipping restrictions or limitations imposed by carriers.

05 / SHIPPING & DELIVERY

Shipping estimates are provided for reference only and do not constitute guaranteed delivery dates. Delivery timelines may be affected by external factors beyond our reasonable control, including:

Weather conditions · Carrier delays · Customs inspections · Public holidays · Incorrect shipping addresses

Crucial Shipping Guidelines:

📦 We do not ship to APO, FPO, or DPO military addresses.
🔒 Shipping addresses cannot be altered or changed once an order has entered our processing and fulfillment cycle.
Please refer to our full Shipping Policy for comprehensive details.

06 / RETURNS & REFUNDS

All returns and refunds are processed strictly in accordance with our Return & Refund Policy.
Returned items must fully satisfy all listed requirements (unworn, tags attached, original packaging) before a refund can be approved and issued.
⚠️ IMPORTANT NOTICE: Our registered corporate address is NOT our return fulfillment center. Please do not send any returned merchandise to our corporate office; we cannot process refunds for packages sent to this address. Always contact customer support first to receive the correct return warehouse address.

07 / INTELLECTUAL PROPERTY

All content available on this website is the exclusive property of LUCY BELLES and is protected under applicable copyright, trademark, and intellectual property laws. This includes, but is not limited to: Logos · Product Images · Graphics · Icons · Product Descriptions · Typography · Website Layout & UI Design

No content from this site may be copied, reproduced, distributed, modified, or exploited for any commercial purpose without our prior written permission.

08 / USER CONDUCT

By accessing our website, you agree NOT to:

Use our platform or products for any unlawful or unauthorized purpose.
Upload, inject, or transmit viruses, malware, or malicious software.
Attempt unauthorized access to our servers, databases, or systems.
Engage in deceptive practices, identity theft, or fraudulent activities.
Interfere with or circumvent the security features of this website.

Violations of this section will result in immediate account suspension, order cancellation, and potential legal action.

09 / THIRD-PARTY LINKS

Our website may contain links to third-party websites or services that are not owned or controlled by us. LUCY BELLES is not responsible for the content, privacy practices, terms, or policies of any third-party platforms. Accessing them is entirely at your own risk.

10 / DISCLAIMER OF WARRANTIES

All products and services provided through our website are delivered on an "as available" and "as is" basis. To the fullest extent permitted by law, LUCY BELLES disclaims all express and implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and uninterrupted, error-free website availability.

11 / LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, LUCY BELLES shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or the purchase of our products.

In no event shall our total liability exceed the actual dollar amount paid by you for the specific order giving rise to the claim.

12 / CHANGES TO THESE TERMS

We reserve the right to revise, update, or modify these Terms of Service at any time without prior notice. Any changes become effective immediately upon publication on this page. Your continued use of our website following the posting of updates constitutes your binding acceptance of the revised Terms.

13 / GOVERNING LAW & SUPPORT

These Terms shall be governed by, interpreted, and construed in accordance with the applicable laws of the United States. Any disputes relating to these Terms or the use of this website shall be resolved in the appropriate courts with competent jurisdiction.

📧 CONTACT & SUPPORT

If you have any questions, concerns, or require assistance regarding these Terms, please reach out to our dedicated support team:

Brand Name: Lucy Belles
Email Support: contact@lucybelles.com
Corporate Address: 4498 Cervinia Dr, Round Rock, Texas, 78665, United States

⛔ DO NOT SEND RETURNS HERE: The address above is for corporate correspondence only. No customer returns will be accepted or processed at this location. To initiate a return, please contact us via email to obtain the designated return warehouse address.

⏰ Our customer support team typically responds within 24–48 business hours and will be happy to assist you